I've been studying great managers for years.
The difference between good & great? It's not what you think.
Here are 7 lessons I've learned from the world's best managers:
1. They focus on strengths, not weaknesses
Average managers try to "fix" people.
Great ones position people where their natural talents shine.
When was the last time you asked: "What makes this person exceptional?"
2. They create psychological safety
In meetings where people are afraid to speak up, innovation dies.
The best managers make it safe to fail, question, and challenge.
They respond to mistakes with curiosity, not criticism.
3. They give specific, timely feedback
Not vague "good job" comments.
Not annual reviews nobody remembers.
Real-time, specific observations that help people grow.
"I noticed how you handled that client objection with patience and clarity."
4. They connect work to purpose
People don't quit jobs. They quit meaningless work.
Great managers help everyone see how their daily tasks connect to something bigger.
They answer the "why" before the "what" or "how."
5. They're genuinely curious about their people
Not just work-curious. Life-curious.
They ask questions about hopes, challenges, and aspirations.
They remember what matters to their team members.
6. They hold consistent 1:1 meetings
Not to check tasks.
To check in with the human.
These meetings are sacred time - never canceled, never rushed.
7. They model vulnerability
They admit mistakes.
They say "I don't know" when they don't.
They ask for help when needed.
This creates a culture where everyone can be authentic.
I failed at most of these when I first became a manager.
I thought management was about control and having all the answers.
Now I know it's about creating the conditions where others can do their best work.
Which of these resonates most with you?
What would you add to this list?