Thank you for visiting the Change Plus website. We want you to know that your privacy is important to us. Our customers are at the heart of everything that we do, and we strive to ensure your experience with Change Plus is one that you will want to repeat and share with your friends and colleagues. Part of our commitment to you is to respect and protect the privacy of the personal information you provide to us. This document is designed to apprise you about the kind of information we collect, why we collect the information and how we use the information we collect. We do not share your information with third parties. When you submit your personal information to us, you are giving us your consent to the collection and use of your information. We are always available to discuss your questions or concerns regarding our privacy practices. If you have any questions, you can reach out to us at gauri@changeplus.co.in.

In general, you can browse our website without telling us who you are or revealing any personal information about yourself. At various times, you may decide to provide us with your personal information. You should know that we receive and may store all personal information (whether written or oral) that you provide to us through whatever means you provide such information (through our Website, via email, over the telephone, etc.). Personal information means any information that may be used to identify an individual, including, but not limited to, a first and last name, home, billing or other physical address or email address as well as any information associated with the foregoing.

We may use the information we collect about you to:

• Facilitate your purchases and provide the services you request

• Respond to your inquiries and requests

• Improve our Website, service, product offerings, marketing and promotional efforts, and overall customer experience

• Identify your product and service preferences

• Understand our customer demographics, preferences, interests, and behaviour, and contact you (via email or telephone) regarding products and services (of Change Plus) that we believe may be of interest to you.

We value your comments, feedback, testimonials, etc., which help us improve our website, products, and services.

When you visit our website, Change Plus collects your IP address to, among other things, help diagnose problems with its server, administer and tune the operation of its Website, analyze trends, track traffic patterns, gather demographic information for aggregate use, and track the date and duration of each session within our website. Your IP address may also be used in combination with your personal information to prevent fraud or abuse, customize your shopping experience, improve our website, customer service, products, and promotional efforts, and to understand your preferences, patterns and interests.

We post customer stories on our website which may contain personally identifiable information. We do obtain the customer’s consent via email prior to posting the testimonial to post their name along with their testimonial. If you wish to request the removal of your customer story you may contact us at gauri@changeplus.co.in.

Our Website may provide links to other third-party websites which are outside our control and not covered by this privacy policy. We encourage you to review the privacy policies posted on these (and all) websites.

Change Plus is committed to the protection of the personally identifiable information that you share with us. We utilize a combination of physical and electronic security technologies, procedures, and organizational measures to help protect your personally identifiable information from unauthorized access, use or disclosure. While we strive to safeguard your personal information once we receive it, no transmission of data over the Internet or any other public network can be guaranteed to be 100% secure and, accordingly, we cannot guarantee or warrant the security of any information you disclose or transmit to us.

If the personally identifiable information Change Plus has gathered from you changes or you would like to access, correct, or delete such information, we will gladly provide you access to, correct, or delete (to the extent allowed by law) any personal information we have collected about you. To request access to, a correction to, or deletion of your personal information, please send an e-mail to gauri@changeplus.co.in.

We want to communicate with you only if you want to continue to hear from us. To opt-out of receiving email promotions that we send you: email us at gauri@changeplus.co.in. To opt-out of telephone promotions, you can tell us when we call you.